​Manna App Support Policy 

            Introduction 
            
            At Yaweila, we are committed to providing excellent support to our users. This support policy outlines our approach to assisting Manna app users and ensuring a positive experience. 
            
            Contact Information 
            
            For any inquiries, feedback, or issues related to the Manna app, please reach out to our support team via the contact page. We aim to respond promptly and address your concerns. 
            
            Scope of Support 
            
            Our support covers the following areas: 
            
            Technical Assistance: 
            
            Troubleshooting app functionality. 
            
            Resolving technical issues related to app usage. 
            
            Providing guidance on using app features effectively. 
            
            General Queries: 
            
            Answering questions about the Manna app. 
            
            Assisting with navigation and understanding app features. 
            
            Bug Reports: 
            
            Reporting and addressing app bugs promptly. 
            
            Ensuring a smooth user experience. 
            
            Response Time 
            
            We strive to respond to user inquiries within 24 hours during business days (Monday to Friday). However, please allow for additional time during weekends and holidays. 
            
            Support Channels 
            
            Email: Contact us for personalized assistance. 
            
            Exclusions 
            
            While we do our best to assist users, there are certain exclusions from our support: 
            
            Third-Party Services: We cannot provide support for issues related to third-party services or external integrations. 
            
            Content-Specific Queries: For detailed interpretations of gospel content, we recommend consulting religious scholars or experts. 
            
            Feedback and Improvements 
            
            We value your feedback! If you have suggestions for app enhancements or encounter any issues, please let us know. Your input helps us improve the Manna app. 
            
            Conclusion 
            
            Thank you for choosing the Manna app. We appreciate your trust and look forward to assisting you on your spiritual journey.